Privacy Policy – DemandGame

Privacy Policy

Your privacy matters to us. Learn how we protect and handle your information at DemandGame.

At DemandGame, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard data when you interact with our premium social casino gaming platform. By using our services, you consent to the terms of this Privacy Policy.

Information We Collect

We collect information to provide you with the best gaming experience possible. This includes:

  • Voluntarily Provided Information: Personal details you share with us, including your name, email address, and any information submitted through contact forms, registrations, or customer support interactions.
  • Automatically Collected Information: Technical data gathered through cookies, log files, and analytics tools, such as your browser type, IP address, device information, timestamps, and gaming behavior patterns.
  • Gaming Activity: Your game preferences, session duration, achievement progress, and interaction patterns to personalize your experience.

Important: We never collect financial information as all our games are completely free to play.

How We Use Your Information

Your information helps us deliver and improve our services in the following ways:

  • Operate and maintain our gaming platform with optimal performance
  • Personalize your gaming experience and recommend content
  • Respond promptly to your inquiries and provide customer support
  • Analyze website traffic and user behavior to improve our services
  • Detect, prevent, and address technical issues or fraudulent activity
  • Send important updates about our services (with your consent)
  • Ensure compliance with legal obligations and platform security

Cookies and Tracking Technologies

DemandGame uses cookies and similar technologies to enhance your browsing experience and gather valuable analytics data. These technologies help us:

  • Remember your preferences and gaming settings
  • Analyze how our platform is used to make improvements
  • Provide personalized content and recommendations
  • Ensure platform security and prevent abuse

You can control or disable cookies through your browser settings. However, please note that doing so may limit some features and functionality of our platform.

Data Security

We implement comprehensive security measures to protect your personal data:

  • Industry-standard encryption for data transmission and storage
  • Regular security audits and vulnerability assessments
  • Access controls and authentication measures for our systems
  • Employee training on data protection and privacy practices
  • Incident response procedures for potential security breaches

While no method of transmission over the internet is 100% secure, we continuously work to protect your information using commercially reasonable security measures.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal, regulatory, or contractual obligations
  • Resolve disputes and enforce our agreements
  • Maintain platform security and prevent fraud

When your information is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule and applicable laws.

Third-Party Links and Services

Our platform may include links to external websites, social media platforms, or third-party services that are not controlled by DemandGame. Please note:

  • We are not responsible for the privacy practices of external sites
  • Third-party sites have their own privacy policies and terms
  • We recommend reviewing their privacy policies before sharing information
  • Links to external sites do not imply our endorsement

Always exercise caution when clicking external links and sharing personal information on third-party platforms.

Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Access: Request information about the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete personal data
  • Deletion: Request deletion of your personal data under certain circumstances
  • Restriction: Object to or restrict how we process your data
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

Children’s Privacy Protection

DemandGame is designed for users who are 18 years of age or older. We are committed to protecting children’s privacy:

  • We do not knowingly collect personal information from children under 13
  • Our platform includes age verification measures
  • We comply with applicable children’s privacy laws, including COPPA
  • Parents or guardians can contact us if they believe their child has provided personal information

If we discover that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete such information from our systems.

Policy Updates and Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

  • We will post the updated policy on this page with a new effective date
  • Significant changes will be communicated through prominent notices
  • We may notify you via email if you have provided us with your email address
  • Continued use of our services constitutes acceptance of the updated terms

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Questions? We’re Here to Help

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please don’t hesitate to reach out to us.

Contact Our Privacy Team

Last updated: January 2025